Are you looking for an exciting and dynamic role in customer service? Join our team as a Call Center Representative and be the voice of our company. As a Call Center Representative, you will interact with customers, providing them with exceptional service and resolving their inquiries. We have positions available for candidates with varying levels of education, from matriculation to master’s degree.
- Minimum matriculation or equivalent education required; bachelor’s or master’s degree is a plus
- Strong communication skills, both written and verbal
- Excellent interpersonal skills and ability to work in a team environment
- Customer-focused with a positive attitude
- Ability to adapt and learn quickly in a fast-paced environment
- Handle inbound and outbound customer calls professionally and courteously.
- Provide accurate and timely information to customers regarding products, services, and inquiries.
- Resolve customer concerns and issues, escalating complex cases as necessary.
- Document all customer interactions accurately in our database.
- Collaborate with team members to achieve individual and team performance targets.
How to Apply:
Interested candidates are invited to apply through our provided application form on our website. Be sure to attach your resume and cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application and considering you for this exciting opportunity.